5 Things You Should NEVER Do In Your Facebook and Instagram Ads
Normally, I'd tell you that "every Ad's different" or "that might work for your audience, so go for it!" Normally, when it comes to advertising and crea...
Normally, I'd tell you that "every Ad's different" or "that might work for your audience, so go for it!" Normally, when it comes to advertising and creative marketing, I'm far more open minded… and if you don't agree with my open mindedness, you're dead to me.
But today's a little different. In 40+ years and 100,000+ Ads written, I've seen the same five mistakes torch budgets on Facebook and Instagram over and over again. These aren't "it depends" situations. These are legitimate NEVERs when it comes to your Ads and I'm going to share them. If you disagree, I don't know how you live with yourself being so wrong… or, leave a comment cause I'm curious why. 😊
Stop Making Ads That Scream 'AD'
#1 NEVER Make Your Ads Look/Feel Like Ads
Sounds strange, but think about the platform you're on. Who scrolling through their feed wants to be hit with an Ad? The only thing that makes a Hulu Ad more annoying than a Facebook or Instagram Ad is that you can't scroll past a Hulu Ad. That said, it also makes it harder for people to engage with or care about social media Ads. So, if your Ad looks like an Ad and quacks like an Ad, you better believe people will treat it like one… as in, ignore it. I've watched clients swap a polished, brand-heavy static for a raw, native-feeling video with zero design polish and watch CTR double overnight -- same offer, same audience, same budget. The only thing that changed was whether it looked like content or looked like a pitch.
#2 NEVER Be Overly Product Focused
This kinda ties into #1 in that, it looks and feels like an Ad… translation: SKIP. Now, even though you're (hopefully) targeting people interested in that type of product, when you run a product Ad you're immediately trying to close a deal and they know nothing about you. You might get curious clicks, but curious clicks don't often lead to sales clicks. Product heavy Ads to cold audiences is like the used car salesman who's opening your door before you've even put it in park… back off! I'm scrollin' heeyaa! Sell people on themselves! Be pain-point focused, be life focused. Then, when a social media scroller feels like you, your BRAND actually "gets them," that's when they're more likely to be interested in your product. This is also exactly why your headline shouldn't do the selling either -- its only job is to get the next line read, not close the deal in five words.
Nobody Cares About Your Product Specs
#3 NEVER List Specs or Dimensions
If you're getting granular with your product… or even your service… with specs, dimensions, facts, figures, numbers, etc. then you're COMPLETELY missing the purpose of the platform you're on. You're completely misunderstanding your audience. I've had clients hand me spec sheets and insist we work in the exact torque rating or thread count -- and every single time, the version that ignored the spec sheet and led with the feeling outperformed it. Leave this stuff for Landing Pages or Product Descriptions, after you KNOW they're interested in the product. Otherwise, you're putting the cart way before the horse… and carts don't chase dangling carrots…
The 'BUY NOW' Problem
#4 NEVER Tell Them to BUY NOW!
Remember when I said I was open minded? There's one exception to this "NEVER" and that's the very bottom of your funnel… even then, it's suspect AF. Why? Because no one wants to be told or yelled at to purchase something. Your big fat "75% OFF!" discount gives you no right to demand that someone "BUY NOW!" even if "WE ONLY HAVE 2 LEFT IN STOCK! DON'T MISS OUT!" You have to be pretty confident that the person you're targeting cares so deeply about not missing out on your product or service that berating them like this is going to be the difference between action and inaction.
Here's the thing though, we don't think about it this way. We don't think about how someone's going to see this Ad (see Fido's Dead). Which goes back to #1… this kind of verbiage shows you're writing an Ad for YOU, not your audience. FOMO (Fear Of Missing Out) is a resourceful tool in Facebook and Instagram Advertising… when done right. Discounts are a resourceful tool in Social Media Advertising… when done right. But "BUY NOW!" just plain sucks… and, it's rude.
Stop Talking AT People
#5 NEVER Assume…
So often with "Ads," advertisers want to write Ads AT someone. The thing is, it just comes natural… but really, it's an old-school advertising mindset. You love walking through the park with your dog. That's why you and your pooch need the miracle leash! "But I have 2 dogs…" "The park's too far, we usually just walk around the neighborhood…" or, more bluntly, "No I don't."
Ads written to an arbitrary "you" assume things about the person reading it… but everyone's different. Plus, Facebook's evil policy bots see "you," "your," and "you're" as kin to Satan. Wouldn't it be better to tell a relatable story about someone who fits your audience's basic profile? That way, they don't feel like you're talking AT or ABOUT them, but instead, showing them the possibilities vicariously through someone kinda like them? Assuming makes an Ass out of U and… nope, just U. And if you're still writing lines you'd never say to a real customer's face, go read why your headline is doing 80% of the work -- most of these five NEVERs trace right back to a headline written for an algorithm instead of a human.
Disagree? Tell me why.
Frequently Asked Questions
Because people scrolling through their feeds don't want to be interrupted by obvious advertisements—they'll just ignore them like they scroll past everything else. Unlike Hulu ads that force you to watch, social media ads are easy to skip, so if your ad looks and feels like an ad, people will treat it like one and keep scrolling.
Product-heavy ads to cold audiences come off like a pushy used car salesman opening your door before you've parked—it's too aggressive too soon. Instead, focus on pain points and how your brand "gets them" first, then introduce the product once they actually know and trust you.
The only exception is at the very bottom of your funnel, and even then it's suspect. No one wants to be yelled at or berated into purchasing something, and this kind of pushy verbiage shows you're writing the ad for yourself, not your audience—plus, it's just plain rude.
Using 'you' and 'your' makes assumptions about the reader that may not be true (like assuming they walk their dog in the park when maybe they don't even go to parks). Plus, Facebook's policy bots hate that language, so it's better to tell a relatable story about someone who fits your audience's profile instead of talking AT them directly.
Save specs, dimensions, and granular product details for your landing pages or product descriptions—after you already know someone's interested. Including this information in the ad completely misses the purpose of the platform and misunderstands your audience.