Ad Zombies Satisfaction Guarantee (rewrites)
Why are we the #1 copywriting service for businesses like yours? Because our success means happy customers and vice versa. If you’re not 100% satisfied with the style, quality or context of your copy, neither are we.
Simply contact us within 5 days of delivery and we will fix it for free before your ad is live. For small changes like Shop vs. Buy, or Get vs. Download, you can make those when copying into the platform of choice.
Sorry - our guarantee doesn’t cover conversion performance (see details below)
Ad Zombies does not guarantee ad approvals
There is more to ad copy with the digital approval process. Image selection, landing page destination and other variables come into play. Oftentimes a large number of prior rejections will trigger a red flag. We cannot guarantee digital ad approval because of these variables.
Ad Zombies cannot guarantee ad performance
Just as a car dealer can't guarantee you won't smash your car into a tree when you drive it off the lot, we can't guarantee your ad performance due to the many variables around the ad copy itself. Some of those variables are:
Size Of Audience
If any of these miss the mark, they can greatly impact ad performance.
Credits & Multi-packs
Multi-pack ad orders must be used or redeemed within 6 months of purchase date. These ads are non-transferable and may not be resold. Upgraded services such as Videos, Images, RUSH, etc. may be added to any ad brief for an additional fee as stated during brief submission. Unused ad credits expire after 180 days of non-use.
Monthly & Agency plans
All Monthly and/or Agency Plans require a minimum 90-day commitment to allow our writing team time to adjust to your workflow and get in a groove with you and your team. If you aren't willing to commit to 90 days, these plans might not be a good fit. The ZOM3IE plan requires a 12-month minimum commitment. Early cancellation will result in billing of the remaining term of the 90 day or 12 month minimum. Ad submissions for Unlimited Plans are queued in the order in which they are received. Agencies with an Unlimited plan may submit an unlimited number of briefs at any time, however, deliverable dates are automatically extended by our system to accommodate high creative brief volume and then queued in our system accordingly. An Unlimited Plan is NOT for clients who wish to directly resell our services. If you wish to resell our services, contact Customer Service using the link at the bottom of our site. Unused ad credits (except Unlimited Plans) rollover each month and expire after 30 days. What this means is that unused credits from one month roll to the next, but if not used in the next month, expire (and unused credits from that month then rollover to the next). All unused credits expire when the plan is canceled - so please use your rollover credits prior to cancellation.
Ad Zombies does not do design work
The team at Ad Zombies does not do design and layout work as we are copywriting specialists. We do not recommend, nor suggest layouts for any of the services we provide. We only craft the words that sell, provide images, and or videos.