Ad Zombies Satisfaction Guarantee (rewrites)
Why are we the #1 copywriting service for businesses like yours? Because our success means happy customers and vice versa. If you’re not 100% satisfied with the style, quality or context of your copy, neither are we.
Simply contact us within 5 days of delivery and we will fix it for free before your ad is live. For small changes like Shop vs. Buy, or Get vs. Download, you can make those when copying into the platform of choice.
Sorry - our guarantee doesn’t cover conversion performance (see details below) or requests that change the scope of the original creative brief (like a change in style, objective, or target audience).
Ad Zombies does not guarantee ad approvals
There is more to ad copy with the digital approval process. Image selection, landing page destination and other variables come into play. Oftentimes a large number of prior rejections will trigger a red flag. We cannot guarantee digital ad approval because of these variables.
Ad Zombies cannot guarantee ad performance
Just as a car dealer can't guarantee you won't smash your car into a tree when you drive it off the lot, we can't guarantee your ad performance due to the many variables around the ad copy itself. Some of those variables are:
Size Of Audience
If any of these miss the mark, they can greatly impact ad performance.
Credits & Multi-packs
Multi-pack ad orders must be used or redeemed within 6 months of purchase date. These ads are non-transferable and may not be resold. Upgraded services such as Videos, Images, RUSH, etc. may be added to any ad brief for an additional fee as stated during brief submission. Unused ad credits expire after 180 days of non-use.
Monthly Plan Minimum Commitment:
All Monthly and/or Agency Plans require a minimum 90-day commitment to allow our writing team time to adjust to your workflow and get in a groove with you and your team. If you aren't willing to commit to 90 days, these plans might not be a good fit. The ZOM3IE plan requires a 12-month minimum commitment.
Early cancellation will result in billing of the remaining term of the 90-day or 12-month minimum.
Unlimited Plan Queuing:
Ad submissions for Unlimited Plans are queued in the order in which they are received. Agencies with an Unlimited plan may submit an unlimited number of briefs at any time, however, deliverable dates are automatically extended by our system to accommodate high creative brief volume and then queued in our system accordingly. Queued briefs for Unlimited plan clients get released into our production queue at the rate of 3 ads/day.
Unlimited Plan - Not for Resale:
Unlimited Plan clients may not directly resell our services, this means you cannot directly sell ad copywriting as a service on your website and use your plan to have us do the work. You can use us for any ad copy needs for your clients’ managed campaigns. If you wish to resell our services, contact Customer Service using the link at the bottom of our site.
Credit Rollover & Expiration:
Unused ad credits (except Unlimited Plans) rollover at the end of the month and expire after 30 days. Rollover credits are utilized after active month’s credits have been used up. What this means is that unused credits from one month roll to the next, but if not used in the next month, expire (and unused credits from that month then rollover to the next). When you cancel service, any unused credits expire on the last day of your current billing cycle.
Ad Zombies does not do design work
The team at Ad Zombies does not do design and layout work as we are copywriting specialists. We do not recommend, nor suggest layouts for any of the services we provide. We only craft the words that sell, provide images, and or videos.