ATTACK!
A horde of zombies is headed your way. You're completely outnumbered. You have 3 options:
A horde of zombies is headed your way. You're completely outnumbered. You have 3 options:
Fight back! Hit them where it hurts: An online review or post about how they annoy the crap out of you.
Run! Find a place to hide and hope they go away.
Sneak Attack! Report them or tell your social platform you don't want to see their ads anymore.
Bombarding people with ads that lack a unique personality through quality copywriting, or telling them they have to hurry up and buy something right now, is like being attacked by a zombie horde. Typically, these are the 3 options consumers play around with. And here's the part that should scare you more than the zombies do: every single one of those options ends with your brand losing.
Why the Horde Keeps Coming
You didn't choose to be a zombie advertiser. Nobody wakes up and decides, "Today I will write copy so lifeless it makes people want to gouge their eyes out." It happens slow. A stock template here. A "LIMITED TIME OFFER!!!" banner there. A little urgency, a little pressure, a little borrowed swipe copy from some guru's course. Bite by bite, the personality gets eaten out of your marketing until what's left is just... groaning. Shuffling toward the sale. No pulse, no wit, no reason for anyone to care.
And the thing about zombies is they don't know they're zombies. That's the whole horror-movie trope. You think you're still you. You think that countdown timer is "creating urgency." You think that fifth exclamation point is "conveying excitement." Meanwhile the customer on the other end is backing toward the door, looking for the exit.
Option One: Fight Back
This is the one that should actually worry you. A bad review isn't a paper cut, it's a bite. It spreads. One person says your ads are annoying, pushy, fake-urgent, and now three of their friends see it too. You didn't lose a sale. You lost a sale, plus whatever word-of-mouth that customer would've generated if you'd treated them like a person instead of a target. Every zombie ad you send out is a recruiting poster for the "these guys suck" crowd.
Option Two: Run
This one's quieter, and it's actually worse, because you never even find out it happened. The customer doesn't leave a review. They don't report anything. They just... go dark. Stop opening the emails. Stop clicking. Scroll right past you like you're not even there, because to them, you're not. You've become wallpaper. And a brand nobody notices is a brand that's already dead, it just hasn't stopped billing itself for ad spend yet.
Option Three: Sneak Attack
This is the one platforms love to make easy for you. One tap: "Hide this ad." "I don't want to see ads from this advertiser." Doesn't feel dramatic in the moment, but multiply that by however many people are quietly tapping the same button, and you've just watched your own audience vote you off their screen. No confrontation. No warning. Just a slow fade from relevance, algorithm by algorithm, until your reach is a ghost of what you started with. Fitting, for a zombie.
The Real Fix Isn't a Bigger Horde
Here's what a lot of brands get wrong trying to survive this: they think the answer is more ads, louder ads, more urgency, more zombies. That's like fighting a horde by turning yourself into one. It doesn't work. The only way out is the thing zombie ads don't have: a pulse. Actual personality. Copy that sounds like a human wrote it for another human, not a template that got run through a fear-of-missing-out filter. People don't hide, review-bomb, or block ads that make them feel something real. They do it to ads that make them feel targeted.
So look at your own marketing honestly for a second. Does it have a voice, or does it just have volume? Because somewhere out there, a customer is staring at your latest campaign right now, and they're already deciding which of the three options they're going to use on you.
Don't give them the choice. Don't be the zombie. Be the one who kills them.
Frequently Asked Questions
According to Ken, customers either fight back with negative online reviews, run by ignoring your ads completely and going dark, or sneak attack by hiding your ads and telling platforms they don't want to see them anymore. The scary part? Every single one of those options ends with your brand losing.
Nobody chooses it—it happens slowly. You start using stock templates, add "LIMITED TIME OFFER!!!" banners, pile on urgency and pressure, maybe swipe some copy from a guru's course. Bite by bite, the personality gets eaten out of your marketing until what's left is just lifeless groaning toward the sale.
It's quieter and you never even know it happened. Customers don't leave reviews or report anything—they just stop opening emails, stop clicking, and scroll past you like you're wallpaper. A brand nobody notices is already dead, it just hasn't stopped billing itself for ad spend yet.
The answer isn't more ads or louder urgency—that's just turning yourself into a bigger zombie. The only way out is having an actual pulse: real personality and copy that sounds like a human wrote it for another human, not a template run through a fear-of-missing-out filter. People don't block ads that make them feel something real.